Legal · Terms

Terms & Conditions

Effective Date: March 1, 2023

Welcome to the official platforms of React Disaster Management Solutions OPC Pvt. Ltd. (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our websites, mobile applications, and services (collectively, the “Platforms”). By accessing or using our Platforms, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Scope of Platforms

These Terms apply to all websites, applications, and services operated by us, including but not limited to:

Websites

Mobile Applications

  • REACT
  • REACT Alerts
  • Rescigo Health
  • SaferHome
  • BMWTrack

2. Eligibility

You must be at least 18 years old to use our Platforms. If you are under 18, you may use the Platforms only with the consent of a parent or guardian.

3. User Responsibilities

You agree to use the Platforms only for lawful purposes. You are responsible for the accuracy of the information you provide. Unauthorized use, including but not limited to hacking, scraping, or reverse engineering, is strictly prohibited.

4. Intellectual Property

All content, trademarks, logos, and intellectual property on the Platforms are owned by React Disaster Management Solutions OPC Pvt. Ltd. or its licensors. You may not copy, reproduce, or use them without prior written consent.

5. Services and Charges

Our citizen services are free of charge. Certain services for service providers are chargeable. Fees, if applicable, will be communicated on the relevant service page. We reserve the right to modify, suspend, or discontinue services at any time.

6. Limitation of Liability

We make no warranties or guarantees regarding uninterrupted or error-free access to our Platforms. To the maximum extent permitted by law, we shall not be liable for any damages, losses, or expenses arising from the use or inability to use our Platforms.

7. Refund Policy

Fees once paid are non-refundable for successfully availed services. Failed or unsuccessful transactions will be automatically refunded as per RBI/Government guidelines. Department-specific refund/cancellation policies may apply. See the full Cancellation & Refund Policy.

8. Termination

We reserve the right to suspend or terminate user accounts without notice for violations of these Terms.

9. Governing Law

These Terms are governed by and construed under the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Trivandrum, Kerala.

10. Contact Information

For queries, complaints, or grievances, please contact:

📧 care@rescigo.in
📞 7306087704


React Disaster Management Solutions OPC Pvt. Ltd. reserves the right to update or modify these Terms at any time without prior notice. Continued use of our Platforms after such updates constitutes acceptance of the revised Terms.